Awaiting Business Reply

What's happening with your quote request between submitting it and hearing back.

You've submitted your request — here's what's happening on the other side while you wait.

1. Who has your request

Your request went to the businesses you picked, the ones you invited, or the ones Cleann matched to the job. Each of them can see the full details you submitted — the service, the vehicle, and the location — so they're evaluating the real job, not a teaser.

2. Why replies aren't instant

These are real local businesses reviewing your request between actual jobs, and each one decides whether your request is work they can take on before opening the conversation. That filter works in your favor: the replies you get are from detailers who looked at your job and chose to pursue it.

3. When a reply lands

Each business that responds appears in your quote request inbox, with the conversation attached to your request. Answering clarifying questions quickly helps a business price the work sooner — and once estimates start arriving, you can compare them and award the job when you're ready.

4. Not hearing back?

You can invite additional businesses into the same request, or use Let Us Match You to have Cleann identify and invite local businesses that fit the job — without starting a new request from scratch.

Current Capabilities
  • Businesses see your full request before deciding to respond
  • Replies arrive as conversations in your quote request inbox
  • Invite more businesses or use Let Us Match You anytime
Why It Matters
  • You know what's happening while you wait
  • Replies come from businesses that chose your job
  • A quiet request can be widened without starting over

Accuracy Notes

Audience: Customers waiting on responses to a quote request

After you submit a quote request, the businesses you chose — or the ones Cleann matched — review the full details of your job and decide whether to respond. Replies land in your quote request inbox as each business opens the conversation.

This page reflects current app behavior and avoids speculative feature claims.